How to view SMART data by WebPam on FastTrak TX2650 ?

  • 71 Views
  • Last Post 01 August 2018
Dmitry Kalugin posted this 27 June 2018

Hi. Just got FastTrak TX2650 and little trouble.

I need to view detailed SMART data of multiple SATA discs . Not only "all OK" or "No bad sectors".

Small free utilites for SATA HDD can give us information like this:

 

ID                               Current  Worst    ThresholdData       Status   

(01) Raw Read Error Rate         114      94       6        0          Ok       

(05) Reallocated Sector Count    100      100      36       0          Ok       

(07) Seek Error Rate             81       60       30       167368576  Ok       

(09) Power On Hours Count        94       94       0        5808       Ok       

(it was my own SATA disk and HD Tune 2.55)

Is it possible? 

 

Order By: Standard | Latest | Votes
Pradeep Chidambaranath posted this 27 June 2018

Hi Dmitry,

The SMART logs can be enabled through WebPAM under controller settings. Kindly go to the link below to download the Product Manual and go to page number 68 to get the step by step instruction on how to enable SMART Logs for the discs.

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=975

Regards
Pradeep C

 

Dmitry Kalugin posted this 28 June 2018

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=975

- its a link for flash bios utilite , manual found on http://firstweb.promise.com/upload/support/Manual/FastTrak_TX4650-2650_User_v1.0b.pdf

page 68-69

"SMART STATUS - Enable"  alredy selected, but where is SMART logs to view?

Dmitry Kalugin posted this 01 July 2018

Hi Pradeep!

Any news?

Pradeep Chidambaranath posted this 01 July 2018

Hi Dmitry,

I apologise for providing the incorrect link earlier. Kindly go to the link below to download the Product Manual and go to page number 68 to get the step by step instruction on how to enable SMART Logs for the discs.

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=257

If you still have any questions, kindly go to https://support.promise.com to register the product and create a support ticket for further investigation.

Regards
Pradeep C

Dmitry Kalugin posted this 02 July 2018

Sure i will try to register and create support ticket.

SMART Status - Enable (in Controller settings)

SMART Status - Healthy (in Physical Drive Information)

Its a very encouraging information, but "(09) Power On Hours Count" may be little better. Or "(05) Reallocated Sector Count"  for example.

Thank you very much, Pradeep!

Dmitry Kalugin posted this 01 August 2018

And now official answer from Promise Tech Support - 

"Response By:- Pradeep  Chidambaranath  31st July 2018 at 17:28

Hi Dmitry, 

FastTrak TX2650 has reached its end of life and there will not be any hardware or software updates for this controller card. The FastTrak TX2650 can only show the disk health and bad sector information, other attributes are not available. 

Regards

Pradeep C

Promise Tech Support."

 

TNX very much Pradeep!

 

but nevertheless  FastTrak TX2650 works good as ordinary raid controller, no over  disappointments!

 

Close