How I can use Apollo????

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  • Last Post 29 May 2017
Ilario Cavallari posted this 23 May 2017

Hallo (I don't speak good english)

I have buy an Apollo cloud with a hope to can use it in my office, we are 6 people wich have to share some files.

I have a lot of problem because the software doesn't work, sometimes, any of our, can't charge files, the permission doesn't work, and a lot of other question.

By two monts of deseases i have buy a new prof. NAS solution an it work great, I want to understand if I can connect Apollo by the ethernet cable to my imac 4 use it come a backup HD, I see it in shared resources but I have to put a name and password to do connection.

What I can do?

I hope to have a help because at the moment I have only lost my money.

Thanks and sorry 4 my bad english

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Pradeep Chidambaranath posted this 23 May 2017

Hi Ilario,

We are sorry for the inconvenience caused to you. Could you please go to https://support.promise.com to register the product and create a new support ticket for further investigation.

Regards

Pradeep C

Ilario Cavallari posted this 24 May 2017

I don't want to do investigation I want only understand if I can use it with eternet cable directly connected to my imac come HD...

Thanks

Richard Oettinger posted this 24 May 2017

Hi Ilario,

The Apollo is not a direct attach HD.

~ Richard

Ilario Cavallari posted this 28 May 2017

Perfect, You want?, I sell it 4 1 €.....

I.C.

Ilario Cavallari posted this 29 May 2017

😡😡😡😡😡😡

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