How do I return the drive and get a refund?

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  • Last Post 03 October 2018
John Clark posted this 02 October 2018

How do I return the drive and get a refund?

 

I have asked this several times and go no answer. My Apollo drive has failed in every respect except disc noise and flashing lights. It's time to admit defeat. Either I bought a lemon or they are all like this.

 

JC

Wendy Wei posted this 03 October 2018

Hi John,

Please refer and reply to the support ticket number: 20180415151054S.  We have offered the way to solve your USB transfer issue but did not get your reply.  In order to serve you better, please use our support channel as you did very beginning so our support team can be in the same pace.

Sorry for the inconvenience.

 

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