HELP PLS! I CHANGED HDD BUT IT WONT AUTO REBUILT RAID5

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özgür özyurt posted this 4 days ago

I HAVE A SMARTSTORE NS4600 FOR MANY YEARS. I USE 4 HDDs as RAID 5 (Striping with parity) (x4).

One of the HDDs died the other day. ‘RAID Status Critical’ 

I removed the faulty HDD and installed a new HDD, but the discs would not rebuild themselves. It did not take any action.  There is still a red light next to the HDD on the device.

In the RAID Management tab, only the delete tab is active. In the File System Management tab, I only did ‘Check File System’. Again, nothing happened.

I read the user manual and followed the steps. Shouldn't it rebuild itself in HDD replacement? What do I do now? I tried 2 different new HDDs and it was the same. 

Is the new HDD file system NTFS, Fat32 or XfaT related to this?

Here's what it says in the user manual:

RAID status: ‘CRITICAL’.

The SmartStor NAS X volume Y

is not functioning correctly.

Check the disc drives. See page 217.

Replace the failed drive. See page

217. The RAID Volume will rebuild

automatically.

 

8.4 Replacing a Failed Disc Drive

If a disc drive fails, the Disk Status LED is red. See Figure 1. If the disc drive

belongs to a RAID Volume, the Volume goes Critical or Offline. See ‘Checking

RAID Volume Status in WebPASM’ on page 217.

Replace the failed disc drive with a new disc drive of the same or slightly greater

capacity. You do not have to power down the SmartStor.

1. Open the SmartStor's front door.

2. Pull out the drive carrier with the failed drive.

3. Remove the failed disc drive from the drive carrier.

4.4. Install a new disk drive into the carrier.

5. Place the carrier with the new disk drive back into the open slot in the

SmartStor.

If the failed drive belonged to a RAID Volume, the RAID Volume will begin

rebuilding as soon as the new drive is installed.

During the Rebuild, the Disk Status LED show amber. When the Rebuild is

finished, the Disk Status LED turns to normal status color.

 

7.3 Spare Drive

A spare is a disk drive that has been designated to replace a failed disk drive in a

RAID Volume. In the event of the failure of a disk drive within a RAID 1 or three

drive RAID 5 Volume, the spare drive is activated as a member of the RAID

Volume to replace a disk drive that has failed.

A spare drive cannot replace the failed drive in a RAID 0 Volume because of the

way in which data is written to the disk drives under RAID 0.

A spare drive is not available for a RAID 10 Volume because RAID 10 requires

all four disk drives in the SmartStor enclosure. However, when you replace the

failed disk drive, the SmartStor will automatically rebuild the RAID Volume using

the new disk drive.

You must designate a disk drive as a Spare. By default, and unassigned disk

drive is Free. Use WebPASM to designate the Free disk drive as a Spare. See

Maintaining a spare drive is a good precaution to protect your RAID Volume

integrity in the event of disk drive failure.

 

 

 

 

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R P posted this 3 days ago

Hi,

For anyone watching this issue, it was also taken to the support alias and is being handled there.

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