HELP: hard drive showing errors pegasus2 R6 & very slow and now it won't boot

  • Last Post 07 February 2024
  • Topic Is Solved
Larry Smith posted this 04 February 2024

I am having errors on my RAID5 configured pegasus2 and the drive is VERY slow to display the folders.

Drive3 is showing minor errors and command timing out, physical disk keeps resetting.

I have a drive to replace PD3 but I am unsure how to because the drive isnt showing DEAD.

Is there documentation on youtube or another place on how to walk me through replacing a drive that doesnt show dead... yet

see attached error log


NEW ISSUE: THe pegasus now shows a red LED on the drive 3 but orange on the power LED. THe unit wont boot now and I cant use the promise utility

iMac - promise utility v4.06


Attached Files

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R P posted this 06 February 2024

Hi Larry,

You don't have to wait for the drive to fail to replace it.

I would suggest hot-unplugging it, that is, remove the drive while the Pegasus is running, this way it will be marked dead.

Then replace the drive and start a rebuild. We have a Knowledge Base article for this.

Larry Smith posted this 07 February 2024

Thank you RP.

THat knowledge base "how to" is perfect. THe owners manual "how to" sucks.

You made life a lot easier for me today.