A colleague of mine became very curious about my Promise Pegasus2 R4 and found out on his own that it was possible to release it´s hard drives while the device was still on. This caused the disks to go into Offline Mode.
To change the four hard drives in Pegasus2 back to Online Mode again, I could not use the latest version of Promise Utilities that I had installed on the Mac. This the latest version of Promise Utilities, lacked commad line tools(CLI-features) which I found out was needed to get the drives Online again. When I typed: promiseutil in the Macs terminal application, it answered with "Command not found". I had to go to: https://www.promise.com/Support/downloadcenter and look for an installer for an older version of Promise Utilities that also contained the Promise CLI tools. I went for a version 4 because I had seen one used it with CLI commands on one of kb.promise.com´s pages. When I installed this older version of Promise Utilities, the promiseutil showed up at ones when I typed "promiseutil" i the Macs Terminal application:
user@My-MacBook-Pro ~ % promiseutil
-------------------------------------------------------------
Promise Utility
Version: 4.04.0000.40 Build Date: Feb 26, 2020
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List available RAID HBAs and Subsystems
===============================================================================
Type # Model Alias WWN Seq
===============================================================================
hba 1 * Pegasus2 R4 2000-0001-5557-8cdc 1
Totally 1 HBA(s) and 0 Subsystem(s)
-------------------------------------------------------------
The row with '*' sign refers the current working HBA/Subsystem path
To change the current HBA/Subsystem path, you may use the following command:
spath -a chgpath -t hba|subsys -p <path #>.
Type help or ? to display all the available commands
-------------------------------------------------------------
cliib>
Now to get all four hard drives in the Pegasus2 R4 raid Online again, I had to type the followig line, one time for each drive and change the number to 2, 3, 4 and press Enter(return) each time to confirm the action to the Pegasus2 R4:
phydrv –a online –p 1
A fast way to do this is to type the line over ones, press Enter(return) and then press the Up-arrow on the keyboard(to repeat last command), change the number and press Enter(return) and repeat this.
I believe that if you have more that four drives i the Pegasus2 R4 raid, the process will be the same.
I great thanks to Nazar at Promise Technical Support for bringing us this great solution to a stressful situation. If you don´t know about Promise Technical Support, as I did not, you can get supreme and fast support at https://support.promise.com
