Pegasus3 R4 firmware flashing after Operating Utility Update is now stuck on the following: Firmware Flashing Please wait. Firmware update is in progress... Neither of the two buttons is working (grayed out, cancel, ok). Afarid to reboot the system. Please advise. Running Mac OS Monterey v 12.4. Promise Utility V 4.06.0000.04 (C04).
Firmware Flashing stuck
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- Last Post 21 November 2022
Also, the drive is still connected and I can access the data. But the utility is in the state described above.
I have the same situation, well, nearly:
macOS 12.6.1, Promise Utility 4.06.0000.04
Firmware Update is stuck at "Please wait. Firmware update is in progress..." for 20 minutes now.
Kindly use the following utility to flash the firmware update again
If the issue still arises, kwith the service report of the unit attached so we could check further.
I bravely (stupidly) rebooted after about 1hr. Largely took this step because I had a backup for the drive. It rebooted with the updated firmware in place.
Not sure why it was "stuck" but regardless, this worked for me. Obviously not a great situation that caused some heartburn.
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