Extremely slow when copying files

Doraming Law posted this 01 December 2019

When I am copy my harddisk files (117GB) to Apollo Duo 2, it is estimated to use 3 days!!!

Also, when I want to retrieve previous time machine backup, it just hang and showed empty screen, seems like I can't get back my files.

2 Comments

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Raghuraman Kannan posted this 02 December 2019

Hi,

Let us know if you are transerring via USB or via Wireless.

Also please open a case @ https://support.promise.com/ with the Apollo Utility version and MAC OS Version

We will help you.

Thanks !

John Clark posted this 03 December 2019

Slow copying and failure to read files is a feature not a bug on the Apollo Cloud