eventID

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  • Last Post 13 June 2017
Jure Filipic posted this 12 June 2017

Can somebody please explain me what does " eventID: 0xd0011H or 851985" means? I constantly get these message for a diferend source (PD1 to PD6).

Thank you for your answers.

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Richard Oettinger posted this 12 June 2017

Hi Jure,

Please past a few of these error messages here - not all of them, just a few.

Quite possibly they are self-explanatory...

~ Richard

Jure Filipic posted this 13 June 2017

Please check the following event.

   WWN: 2000-0001-5558-26e6
   IP address: 
   alias: Gigo STORAGE
   model: Pegasus2 R6

   sequence No. 7737
   eventTime: Jun 11, 2017 21:44:09
   eventID: 0xd0011H or 851985
   severity: Minor
   source: PD 1
   description: Command times out on physical disk

Please check the following event.

   WWN: 2000-0001-5558-26e6
   IP address: 
   alias: Gigo STORAGE
   model: Pegasus2 R6

   sequence No. 4193
   eventTime: Jun 10, 2017 08:56:44
   eventID: 0xd0011H or 851985
   severity: Minor
   source: PD 5
   description: Command times out on physical disk

 

Above are two examples of error messages.

Thank you!

Richard Oettinger posted this 13 June 2017

Hi Jure,

You can see that each event has a "severity" value, and for these it is "minor".

The actual event that is being logged is that commands to the disks are timing out.

This is usually because the drive is busy handling some internal error recovery - but could be for other reasons too.

You need to look at the "source" and see if it is just disk 1 (PD 1) and disk 5 (PD 5) that are having this error, or if it is all of the disks, and you need to look at the total of these errors for each disk as it could indicate that the drive is having many errors and could fail soon.

If you are not sure what to do, the best thing would be to go to support.pronise.com and open a case with them for analysis...

~ Richard

 

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