Event email not working Promise Utility

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  • Last Post 2 weeks ago
Stuart Pollack posted this 2 weeks ago

Hello.

I am unable to get Promise Utility (4.02.0000.21) to send me email notifications. I have been using this with my Pegasus2 R6 for many years without incident, although when updating the utility to new versions, I have always needed to reenter the email information. Since the last update, I have not been able to get it to work.

I have tried a few different email accounts and verified server settings and field lengths to be proper. I am not even able to get a test email to work - the process "spins" in the Utility until it times out. No error messages received. I have uninstalled and reinstalled the current version of the utility several times and rebooted the computer several times.

I do note that I am getting an "httpd quit unexpectedly error" when starting up the utility. I changed the default port number from 8080 to 8088 and that worked for a while, but now I get the same error with 8088. Not sure if this matters or not.

Any help would be appreciated. It's very frustrating to not be able to get this to work again.

Thanks.

 

Stuart Pollack posted this 2 weeks ago

BTW, I am on a Mac Pro (10.14.4) and have the current version of Pegasus firmware and the current version of Promise Utility installed.

Here are some relevant system.log entries during my attempts to send a test email:

May 11 09:03:59 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 11 09:26:37 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 9 seconds. Pushing respawn out by 1 seconds.

May 11 09:35:27 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 11 09:49:16 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 11 09:54:33 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild[3453]): Service exited due to SIGSEGV | sent by exc handler[3453]

May 11 10:26:43 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 11 10:32:27 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild[1561]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.

May 11 10:38:28 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild[2091]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.

 

 

May 11 10:04:09 SNPMP61 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): Could not read path: path = /Library/LaunchDaemons/com.promise.httpd.plist, error = 2: No such file or directory

May 11 10:04:18 SNPMP61 com.apple.xpc.launchd[1] (com.promise.BGPMain_R): Unknown key for Boolean: OnLoad

May 11 10:04:18 SNPMP61 com.apple.xpc.launchd[1] (com.promise.BGPMain_R): This service is defined to be constantly running and is inherently inefficient.

May 11 10:04:18 SNPMP61 com.apple.xpc.launchd[1] (com.promise.diskmonitor): Unknown key for Boolean: OnLoad

May 11 10:04:18 SNPMP61 com.apple.xpc.launchd[1] (com.promise.diskmonitor): This service is defined to be constantly running and is inherently inefficient.

May 11 10:22:43 SNPMP61 Promise Utility[669]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:24:29 SNPMP61 Promise Utility[1435]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:26:43 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 11 10:27:02 SNPMP61 Promise Utility[1571]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:29:01 SNPMP61 com.apple.xpc.launchd[1] (com.promise.PromiseUtility.32420[1571]): Service exited due to SIGKILL | sent by loginwindow[120]

May 11 10:29:06 SNPMP61 Promise Utility[1685]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:31:44 SNPMP61 Promise Utility[1765]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:32:27 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild[1561]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.

May 11 10:35:55 SNPMP61 Promise Utility[2024]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

May 11 10:38:28 SNPMP61 com.apple.xpc.launchd[1] (com.promise.emaild[2091]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.

May 11 10:49:08 SNPMP61 Promise Utility[2411]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

 

 

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