Error: A disk with a mount point is required.

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  • Last Post 01 July 2016
Luc Villeneuve posted this 01 July 2016

This morning, I have a problem with my Pegasus 2 R6 Raid 5 with 2Tb drives. The disk do not appears on the Desktop of my Mac OSX 10.10.5.

Disk utility says "Error: A disk with a mount point is required."

What is the procedure to restore the drive?

Joe Engledow posted this 01 July 2016

There are many errors that can affect a volume being unable to mount.

We can look at whether a fault in the drives or the Promise hardware is causing the problems, but that has to be done through technical support, not the forums. Please open a case at http://support.promise.com or call us at (408) 228-1500 

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