e610 forgotten password

  • Last Post 25 January 2021
Kegan Forbes posted this 23 January 2021

i have an e610 that i dont remember the password for and its now in maintenance mode.  i was wondering if i could get the confuser for it.  it has ver: 3.36.0000.02 build date may 11 2012.  if anyone knows where i can get the confuser for it that would be very helpful. 

Ranjith kumar posted this 25 January 2021

Hi Kegan,

Could you create a web support case id at support.promise.com, so we can send you the confuser image and 

instruction to reset the password. At web support case id we can attach the confuser zip file.

Thank you,


Promise Team