I originally posted this last year but never got a response, so thought I'd try again as there's a lot of data on the drive I'd like to retrieve. The post is as follow:
"Device not found" after drive failed re-post
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- Last Post 21 June 2023
The primary reasons for issues like these are...
1. Pegasus is not seen on host computer: Bad or intermittant TB cable, driver not installed or loaded or wrong driver installed.
If the other Pegasus2 volume shows up with the same cable that eliminates everything but an intermittant TB cable. If you have a 3rd TB2 cable, please give it a try.
2. Pegasus starts, then shuts down: Most likely a power supply issue on the Pegasus.
Since you have a working Pegasus2, you can always shut it down and swap the drives between the two and access the data from the working Pegasus2. This will allow for the data to be backed up elsewhere.
Most likely the issue is a power supply failure on the non-working Pegasus2. But it's hard to make a definitive diagnosis with the information at hand.
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