Delete old / bad time machine sparsebundle files

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  • Last Post 07 November 2018
Ron Koch posted this 06 November 2018

I seem to have a fairly frequent issue with timemachine sparse bundles failing.  The timemachine app automatically detects the failure, and tells me that it needs to create a new backup.  In the process, it abandons its former backup files on the Appolo disk.

I've tried to delete them using the finder, but that fails after several hours of attempting to delete the file.  Any suggestions on how to free up the space from the abandoned sparsebundles?

Wendy Wei posted this 07 November 2018

Hi Ron,

Time Machine issue veries with different user's setup.  Please create a support ticket at https://support.promise.com, and our 24/7 tech support is able to assist you further,  maybe remotely check and setup Time Machine for you if necessary.

Thanks.

 

 

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