Vtrak E610f S/N: R7SU 08430028 The controller 2 (M36F08407400070 Rev 3.4) is not accessible by WEB PAM PRO, and the system lost performance, is not able to copy files into Storage and just is able to read. The controller 1 is working well and is accessible. I found at the defective controller The Time Keeper SNAPHAT M4T32-BR12SH1 with less than 0.5 Volts on battery terminals and was substituted.
Attaching the serial cable to the Hyper terminal on PC, and pressing enter, the controller does not launch the CLI prompt , does not shows the Login prompt. Only shows the following prompt: "PBL_RAM>"
I don’t know what this prompt means, any command that is useable in CLI mode and typed in this prompt the system answers "Error: Illegal command: "word typed".
I suppose that the controller can have lost the firmware becoming unreachable to the system. If it is true, how can I recover this firmware? If it's not possible and buy another controller module with Mac version firmware 3.X it will enough for replacement?This Storage was working well for almost ten years and now I have this problem and only now know that is out of suport, but there are many used itens available for sale and I need some help to specified which are usable in my system.