Hi All! I have Promise VESS R2600fi storage and I've got one question about controllers.
The system worked fine and there were no signs of trouble but a few days ago I've noticed that one FC port on my Cisco MDS switch went down which is Controller2 on Promise. I logged into Web GUI and was surprised that Controller2 is offline and the system is in critical mode. I've connected the serial cable to controller and I saw that it is loading and reloading continuously. I tried to reboot the system from Web Gui, tried to reboot by totally powering it off - nothing helped. During loading it stuck on "LOADING MODULE lsas_6G_init...[OK] and then it reboots and it goes on endlessly. I also tried to remove the battery from the controller, swapped the memory - nothing helped. Swapped controllers with each other - Ctrl1 to Ctrl2 slot and back - the same problem. Could it be an issue with firmware of something? Or hardware problem? Any help would be much appreciated. Thanks!