Connect Network Error

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  • Last Post 17 April 2019
Jan Marcelis posted this 12 April 2019

Since a week or so, when I try to look for updates using the Promise utiIity App, I always get the same message: Connect Network Error! 

Please check network connect states.

I'am using a Promise P2 6. connected by thunderbolt to Imac 2015. It works perfectely intill now. I got a problem of a dead disk. This is solved now but the message still remains.

Internet connections are OK  What network do I have to look for?

 

Thanks in advance

 

Jan

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Raghuraman Kannan posted this 16 April 2019

Hi Jan,

Please move the current version of the Utility to trash. Install the Utility from the below link and let us know .

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=6073

Thanks !

Jan Marcelis posted this 17 April 2019

Hi Raghuraman, Thank you for your help. Unfortunately the problem is still there, Do You have other suggestions?

Jan

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