In my work we used an apollo promise cloud device 6TB, and accessed it from my collegue email.
We didnt use it for a long time and now that we want to re-use it we cant access it.
It shows the email we entered before but this email doesnt work anymore! So we cant enter and use apollo!
Is there any way that we can reset or hard reset it so we erase everything in it and use it ???
I hope there is an answer for this and i hope it happened to someone else on earth