Cannot create Disk Array on Pegasus R4 RAID

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  • Last Post 30 January 2017
Jed Klayme posted this 30 January 2017

 

I inserted 4 new mushkin reactor 1tb SSD's into the Pegasus R4 RAID box, then formatted each drive to be recognized by my Mac computer. After launching the Promise Utility I changed each physical drives configuration from PassThru to Unconfigured, although when I tried to create a Disk Array for some reason I am not given the option to select the drives for the task. I noticed that I can run an automatic creation through the utility's wizard but it would only create a RAID 5 level, when I try to manually set it up I cannot do anything. Anybody know what the issue could be?

Here is an image of the issue: http://imageshack.com/a/img921/6528/cFMnPQ.png

Devendra Kumar posted this 30 January 2017

Hi Jed,

It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com.

Regards

Dev

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