can't mount Promise Pegasus drive that was working

  • 58 Views
  • Last Post 2 weeks ago
Laney Chouest posted this 2 weeks ago

I installed some drivers from the Promise site and just cant mount the Pegasus 3 drive on my M3 Ultra Mac Studio, I can mount SSD drives, USB drives but not the thunderbolt drive. The drive mounts on other macs.  Something in installed is messing things up--have tried to uninstall and delete a bunch of files in Terminal and re-install, no luck, I have only one mac that will not mount any HDD based thunderbolt drive, I know my cables are ok, etc. Have booted up in safe mode, etc...I can't see the drive in promise utility, anyone else deal with this?? thanks. It was working and I messed it up installing something.

Frank Bosma posted this 2 weeks ago

Hi Laney,

please open a terminal window and copy/paste below command:

systemextensionsctl list | grep promise

The outcome should read [activated enabled]  for driverkit 21.1.0, can you confirm ?

Kind regards,
Frank

Close