Can't extend Share Folder

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  • Last Post 19 August 2020
ROBERTUS ADAM posted this 02 May 2019

we have a problem with promise Vessraid R2600Fid, because the volume is full then we will extend, we have added 4 harddisks, and have successfully extended Pool, but for the extend Share Folder it always fails, why is that? before we did this, and managed to extend, but now it fails, why?

 

seen on the picture, i won to extend share folder named "GBI_MS_01GRAHA_LT03" , the pool still have 10 TB free capacity, but always failed ....

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resources rescue posted this 18 August 2020

we have a problem with promise Vessraid R2600Fid, because the volume is full then we will extend, we have added 4 harddisks, and have successfully extended Pool, but for the extend Share Folder it always fails, why is that? before we did this, and managed to extend, but now it fails, why?

seen on the picture, i won to extend share folder named "GBI_MS_01GRAHA_LT03" , the pool still have 10 TB free capacity, but always failed .... 

Same problem here. any solutions? :( 

Ranjith kumar posted this 19 August 2020

Hi,

In order to assist you on this issue, we need to verify the service report, so kindly get the report using WebPam

and create a web support case id at support.promise.com where you can attach the report.

Use below kb link as reference for saving report:
https://kb.promise.com/thread/how-to-save-a-system-service-report-on-the-vess-r2000-series/

thank you,

Regards,

Promise Team

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