Can't download Promise software update and can't open case

  • Last Post 12 January 2019
John Nye posted this 12 January 2019

I recently upgraded to MacOs Mojave 10.14.2 and now can't download the most recent Pegasus software update.

When I tried to open a case I was told my password was incorrect.

I went to my account and changed the password and tried again.

The new password worked but I still couldn't open a new case




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arunkumar b posted this 12 January 2019

Hi John,

Please click the below link to see if it downloads

Here is the link for Promsie utility latest version for Mac 10.14



John Nye posted this 12 January 2019

Thanks Arun,

Downloaded, installed and running.

Looks good.

Thank you for your very prompt assistance.

Greatly appreciated.

Have a nice day,