Can't download Promise software update and can't open case

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  • Last Post 12 January 2019
John Nye posted this 12 January 2019

I recently upgraded to MacOs Mojave 10.14.2 and now can't download the most recent Pegasus software update.

When I tried to open a case I was told my password was incorrect.

I went to my account and changed the password and tried again.

The new password worked but I still couldn't open a new case

 

 

 

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arunkumar b posted this 12 January 2019

Hi John,

Please click the below link to see if it downloads

Here is the link for Promsie utility latest version for Mac 10.14

 

https://promise.com/DownloadFile.aspx?DownloadFileUID=6076

Regards

Arun

John Nye posted this 12 January 2019

Thanks Arun,

Downloaded, installed and running.

Looks good.

Thank you for your very prompt assistance.

Greatly appreciated.

Have a nice day,

John

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