Hi guys!!
I tried to connect my Macbook pro to the pegasus raid, and it simple doesn't start
In my Mac Pro theres no issue, but I cant connect it to my laptop
I'm using 2 ubs c, 1 for charging the Macbook and the other to connect to the pegasus, and I get nothing
What can I do?
Hi Daniel,
We need more information about the network setup to narrow down the issue. Please call Promise technical support on 408-228-1500 or create a web support case in https://support.promise.com/.
Thanks..
Hi Daniel,
Please make sure that the MAC Book pro has an Thunderbolt port (You can confirm that in the specs or you can check that in the MAC System report.)
If this is a first time setup, you might need to install the Pegasus 3 driver from our support site and reboot the MAC. If its still not resolved, you can open an webcase @ https://support.promise.com/ or contact us over the phone .
Thanks !
