I get regular notifications that this firmware upgrade is available. Whjen I hit the 'uipdate' button, a big lot of nothing happens. Anybody else got this problem?
Apollo Firmware update 1.004.40 to 1.0004.60
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- Last Post 22 November 2017
Hariprasad Velmurugan
posted this
15 November 2017
Hi Bob,
Could you please try to move the Apollo app to trash and reinstall the app then check whether able to update the firmware. If still error repeats. Please confirm do you have one or more Apollo device and configured as mirrored?
Regards
Hari
Bob Coombes
posted this
20 November 2017
Hi Hari
I reinstalled the app on my IOS and OSX devices. Problem persists
Yes, I do have 2 Apollos in a mirror configuration
Hope that helps!
regards Bob
Venkatachalam Settu
posted this
22 November 2017
Hi Bob,
Please open a case at http://support.promise.com or call us at (408) 228-1500 to troubleshoot the issue.
Thank you.
