Apollo Cloud software incompatible with mid-2019 MacBook Pros?

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Steve Rezabek posted this 13 August 2019

I use Carbon Copy Cloner to back-up our household computers to local external drives and an off-site Apollo Cloud2 Duo. Everything works fine with the exception of our mid-2019 MacBook Pro to the Apollo. Everytime the CCC script launches for the back-up to the Apollo, the MacBook Pro fan goes berserk and the back-up fails. This does not occur on any other computer (MacMini and a 2017 MacBook Pro) nor when backing up the same 2019 MacBook Pro to local external drives.

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STAR JACK posted this 3 weeks ago

I use Carbon Copy Cloner to back-up our household computers to local external drives and an off-site Apollo Cloud2 Duo. Everything works fine with the exception of our mid-2019 MacBook Pro to the Apollo. basketball legends game. Everytime the CCC script launches for the back-up to the Apollo, the MacBook Pro fan goes berserk and the back-up fails. This does not occur on any other computer (MacMini and a 2017 MacBook Pro) nor when backing up the same 2019 MacBook Pro to local external drives.

 

 

I still use it without a problem!!!

Shafikur Rahman posted this 3 weeks ago

Hi Steve,

 

What is the error message of the backup failure? Try updating the utility and firmware to the latest and monitor if the issue still occurs.

 

Regards

Promise Team

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