after MacMini is restart the Bips coming 2x, but the Powerligt still orange and the Promise Utiliy hangs.
The Promise Utility have Version 4.06.0000.04 (C04)
The Firmware single Version is 5.04.0000.64
I think this is the actuell Firmware Version.
Please Help
Best regards Donald
I upgrade the Disk 3TB to 8x new 4TB. I rebuild the Disk step by step. I lose no Data!
But now i can not expand the Logical Drive from 15TB to 20TB.
If i want (open) the Logical Drive, the Mesage is: failed Mount disk8 fail: This disk does not have any mounted volume.
What is wrong? All Disk are new.
Please Help, thanks
Hi Donald,
If the Pegasus shows in the Promise Utility, please generate a service report, zip it and attach it to one of your posts.
The Serice report button can be found in the Promise Utility Subsystem Information page at the upper right side. Be sure to unlock the utility with the lock button at the lower left side of the Utility.
/Users/master/Desktop/ServiceReport.html.zip
Dis Attach is after PDM is finish:
The Phisical Drive Slot1 is Status Orange now.
Hi Donald,
A few points...
What is wrong? All Disk are new.
Almost none of the disks are new. Here are the power-on-hours for the disks. PD9 was probably new, it has only 310 power on hours.
PdId: 1
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 096 096 000 Old_age Always - 33133
--
PdId: 2
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 096 096 000 Old_age Always - 33171
--
PdId: 3
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 098 098 000 Old_age Always - 20863
--
PdId: 4
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 096 096 000 Old_age Always - 28228
--
PdId: 5
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 097 097 000 Old_age Always - 25317
--
PdId: 6
Model Number: WDC WD4004FRYZ-0
--
9 Power_On_Hours
0x0032 100 100 000 Old_age Always - 310
--
PdId: 7
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 098 098 000 Old_age Always - 19629
--
PdId: 8
Model Number: WDC WD4003FRYZ-0
--
9 Power_On_Hours
0x0012 096 096 000 Old_age Always - 33088
Hi Donald,
I upgrade the Disk 3TB to 8x new 4TB. I rebuild the Disk step by step. I lose no Data!
How can this be true if...
If i want (open) the Logical Drive, the Mesage is: failed Mount disk8 fail: This disk does not have any mounted volume.
You have a RAID LUN and it's online.
[Logdrv Info]
===============================================================================
LdId Alias OpStatus Capacity Stripe RAID CachePolicy SYNCed
===============================================================================
0 LD0 OK 15TB 1MB RAID6 RAhead/WBack Yes
If the volume won't mount, then there is some problem with the filesystem.
But this is concerning.
NVRAM| 17 Aug 13, 2025 19:19:44 Warning PD 1 A physical disk has encountered PFA condition V1JS6PVG 2
NVRAM| 18 Aug 13, 2025 19:19:46 Info DA 0 PDM is completed
NVRAM| 19 Aug 13, 2025 20:06:08 Info LD 0 Redundancy check is started 22DE-0001-5502-CE1C
NVRAM| 20 Aug 13, 2025 20:50:07 Warning PD 1 Physical Disk has been removed
NVRAM| 21 Aug 13, 2025 20:52:51 Warning PD 1 Physical Disk has been removed
NVRAM| 22 Aug 14, 2025 03:14:57 Info PD 1 Physical Disk is marked online V1JS6PVG 2
NVRAM| 23 Aug 15, 2025 01:45:05 Info Ctrl 1 The system is stopped by host unplug
PD 1 was failed for PFA, (Predictive Failure Analysis) and you forced it online. If a disk with stale information is added to an array, it can cause unrepairable damage to the filesystem. This may be the reason the LUN can't be mounted. I would not recommend anyone use the force online command unless they understand how to use it safely.
PD1 has failed and it should be replaced. You should not reuse it or force it online.
Hi Donald,
I upgrade the Disk 3TB to 8x new 4TB. I rebuild the Disk step by step. I lose no Data!
But now i can not expand the Logical Drive from 15TB to 20TB.
We have some knowledge base articles explaining the process.
This KB shows the full process.
But if you have Sequoia, it's simpler, this KB shows the difference.
important inforamtion:
The Toshiba 3TB disk failures began in 2022. I subsequently replaced all Toshiba 3TB drives with Western Digital 4TB drives over a period of four years, up to now, all eight of which are now 8x 4TB Western Digital Enterprise series drives.
Now everthing is green but (Show the Attach)
But i can't Open the Logical Drive (Show Pictures)
At the Moment the Logical Drive is 15TB, but i can't expand at 20TB.
Please Help!!!
