Adding spare drive

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  • Last Post 2 weeks ago
Eric Sternberger posted this 2 weeks ago

I have a 5-Drive Raid in a pegasus R6. Now I want to add a sixth drive to the raid. Can I add it without loosing data or do I need to build the array from scratch?!

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Gautham Sakthi posted this 2 weeks ago

Hello Eric,

Could you please create a support case at support.promise.com and then attach the subsystem report so we can check and help you further.

Steps to save the subsystem report :
 
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report and attach it to this case.

Eric Sternberger posted this 2 weeks ago

Hi! How do I attach it?

Eric Sternberger posted this 2 weeks ago

ok, found the button after posting this. Did it work?

 

Gautham Sakthi posted this 2 weeks ago

 Hi Eric,

Please create a websupport ticket by logging into support.promise.com and attach the report to the case.

Eric Sternberger posted this 2 weeks ago

I created a ticket but the websupport didn´t really answer my question. they told me how to do it. But I wanted to know if I loose data on the drive, when I add a spare. also I wanted to know if the drive is more effective, if I do it from scratch.

 

I cannot answer directly to the websupport. This is really roundabout.

Gautham Sakthi posted this 2 weeks ago

Hi Eric,

Follow the below steps to make the changes.

1. Launch Promise Utility and unlock it.
2. Click on settings for that drive and change it to "Unconfigured" and Confirm the Settings.
3. Click on Dashboard - Create Spare Drive.
4. Choose "Revertible" and "Global" in the Window
5. In the Create Spare Drive diagram, select the drive you want to choose  for your spare .
6. Click Submit and then Finish.
7. You can navigate to "Physical Drive" Tab to confirm if its created correctly.

Note : This does not cause any data loss in the existing array

Eric Sternberger posted this 2 weeks ago

Ok, thank you. Would the drive be faster if I confgure it from scratch with all 6 discs?

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