A RED LIGHT APPEARED ON MY PEGASUS

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  • Last Post 06 September 2016
Raymond Carignan posted this 06 September 2016

A red light appeared on my Pegasus Thunderbolt 1, 18T Array for just one  disk. The Pegasus is functioning normally and i see it on my desktop. So i was wondering is this something to worry about. ??? When i turn on the Pegasus all the light are blue but after a minute or so one red light appears. It's connected to a Apple 2015 Mac Pro using Maverick. Thanks for your help. Ray Carignan 

Joe Engledow posted this 06 September 2016

Hi Raymond,

The RAID5 logical drive of the Pegasus can survive the loss of one physical drive but you should replace it and start the array rebuild.

Install the Promise Utility app, run it while the Pegasus is on, and make sure that's all that's wrong. Call us at 408-228-1500 or open a support case at http://support.promise.com.

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