2 drive failure pegasus R6

  • Last Post 03 July 2022
Eron Otcasek posted this 02 July 2022

2 drives have failed and pegaus wont mount.  what can I do?


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Gautham Sakthi posted this 03 July 2022

Hello Eron,

Please register the unit at support.promise.com and create a web support with the subsystem report so we can investigate further.

Steps to save the subsystem report :
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report