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SANLink3 macOS 15.5 + SANLink3 F2 + Xsan: FC Write Timeout and c3timeout Errors
terry wang posted this 3 days ago

Hi all,

 

We’ve recently encountered a serious Fibre Channel I/O timeout issue when using macOS 15.5 with a Promise SANLink3 F2 adapter in an Xsan environment.

 

### Environment:

- macOS Sequoia 15.5 (latest public release)

- Promise SANLink3 F2 (dual-port 16Gb FC)

- Apple Xsan with MDC + metadata LUNs + data LUNs on FC storage

- Brocade FC switch (with zoning configured)

- Multipath (MPIO) enabled

 

### Problem Description:

On macOS 15.5 systems connected to Xsan via SANLink3 F2, we consistently observe **write I/O timeouts**, followed by **abort and chip timeout errors**. These show up in the system log as:

 

This corresponds to failed write operations (SCSI op 0x2A) and eventually causes the mount point to hang or file system-level errors in Xsan volumes.

 

### Diagnostics Performed:

- `log show --last 5m | grep sanlink` confirms repeated timeouts.

- FC switch shows **extremely high c3timeout counts** on port 32 (~89,900).

- However, port 32 is **not physically connected** or zoned — it’s unused.

- No CRC, sync loss, or PCS errors were found on other active FC ports (32–47).

- Disabling port 32 on the switch improves system behavior temporarily.

- Suspected residual MPIO paths pointing to nonexistent targets may be involved.

 

### Attempts to Resolve:

- Re-seated SFPs and fibre cables

- Reinstalled latest Promise SANLink drivers (still no official macOS 15.5 support)

- Disabled unused FC ports at the switch level

- Verified zoning is correct for active LUNs

- Tried removing/rebuilding volume metadata in Xsan

 

### Key Question:

Has anyone else seen **write timeouts or c3timeout-related errors** with macOS 15.5 and SANLink3 F2 in an Xsan setup? Could this be due to compatibility issues with SANLink drivers on macOS 15.5?

 

Any insight or suggestions would be much appreciated!

 

---

 

Thanks in advance,

 

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Pegasus2 Can't mount Pegasus2 R6 on M4 with OS 15.5 (24F74)
Frank Bosma posted this 6 days ago

Hi Jan,

you can check the status of the installed DEXT driver in terminal.

Open a terminal window
Type: systemextensionsctl list | grep promise

Outcome should read [activated enabled]  for driver 21.1.0

If not, check the driver extensions in your Mac's system settings:
General > Login and Extensions > Driver Extensions > click the 'i' symbol on the right.

Here you can enable the Pegasus DEXT driver installer if necessary.

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