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Pegasus 32 Pegasus32 - Power Switch
Andrew Burt posted this 25 October 2023

Happily, I can confirm that we resolved this issue by.....reading the user guide for the device\family.

Reference in user guide: Page 11

We did not have the DAS connected to a thunderbolt port at the time because we expected to power it up before connecting.

Whoops! 

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Pegasus 32 Red light = dead disk
R P posted this 26 September 2023 - Last edited 26 September 2023

Hi Lars,

The simplest way is with the CLI. Open a terminal and enter promiseutil, this will start the CLI if you have the Promise Utility installed. The Promise Utility is needed for this, so if it's not installed, please install it.

For example, in the case below PD1 has been replaced with a passthru drive. The phydrv command shows the state of the drives. The CLI commands are bolded.

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        PassThru
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> phydrv -a mod -s "config=unconfig" -p 1

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        Unconfigured
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> spare -a add -p 1

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        Global Spare
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   Rebuildin Array0 No.0
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib>

The steps are

1. Change PD1 from passthru to unconfigured.

2. Make PD1 a spare.

After PD1 is made a spare, the controller will start a rebuild on it. It takes a few seconds.

 

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