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Pegasus3 Clicking sound > Device Status: Great > Drive failure
S A posted this 15 September 2023

cliib> phydrv -v

 

-------------------------------------------------------------------------------

PdId: 1

OperationalStatus: OK

Alias: 

PhysicalCapacity: 3TB                  ConfigurableCapacity: 3TB

UsedCapacity: 3TB                      LogicalBlockSize: 512Bytes

ConfigStatus: Array0 No.0              Location: Encl1 Slot1

ModelNo: TOSHIBA DT01ACA3

SerialNo: 68JUM8NAS                    FirmwareVersion: MX6OABB0

DriveInterface: SATA 6Gb/s             Protocol: ATA/ATAPI-8

WriteCacheSupport: Yes                 WriteCache: Enabled

RLACacheSupport: Yes                   RLACache: Enabled

SMARTFeatureSetSupport: Yes

SMARTSelfTestSetSupport: Yes           SMARTErrorLoggingSupport: Yes

CmdQueuingSupport: NCQ                 CmdQueuing: Enabled

CmdQueueDepth: 32                      MediumErrorThreshold: 64

Errors: 0                              NonRWErrors: 0

ReadErrors: 0                          WriteErrors: 0

PowerSavingStatus: Full Power          TemperaturePollingInterval: 3 minutes

DriveTemperature: 38C/100F             ReferenceDriveTemperature: N/A

Flags: N/A                             LastUnconfiguredFragement: N/A

PhysicalSectorSize: 4KB

 

-------------------------------------------------------------------------------

PdId: 2

OperationalStatus: OK

Alias: 

PhysicalCapacity: 3TB                  ConfigurableCapacity: 3TB

UsedCapacity: 0Byte                    LogicalBlockSize: 512Bytes

ConfigStatus: PassThru                 Location: Encl1 Slot2

ModelNo: ST3000DM001-1ER1

SerialNo: ZA5004S0                     FirmwareVersion: CC25

DriveInterface: SATA 6Gb/s             Protocol: ATA/ATAPI-9

WriteCacheSupport: Yes                 WriteCache: Enabled

RLACacheSupport: Yes                   RLACache: Enabled

SMARTFeatureSetSupport: Yes

SMARTSelfTestSetSupport: Yes           SMARTErrorLoggingSupport: Yes

CmdQueuingSupport: NCQ                 CmdQueuing: Enabled

CmdQueueDepth: 32                      MediumErrorThreshold: 64

Errors: 0                              NonRWErrors: 0

ReadErrors: 0                          WriteErrors: 0

PowerSavingStatus: Full Power          TemperaturePollingInterval: 3 minutes

DriveTemperature: 34C/93F              ReferenceDriveTemperature: N/A

Flags: N/A                             LastUnconfiguredFragement: N/A

PhysicalSectorSize: 4KB

 

-------------------------------------------------------------------------------

PdId: 3

OperationalStatus: OK

Alias: 

PhysicalCapacity: 3TB                  ConfigurableCapacity: 3TB

UsedCapacity: 3TB                      LogicalBlockSize: 512Bytes

ConfigStatus: Array0 No.2              Location: Encl1 Slot3

ModelNo: TOSHIBA DT01ACA3

SerialNo: 68JUM8JAS                    FirmwareVersion: MX6OABB0

DriveInterface: SATA 6Gb/s             Protocol: ATA/ATAPI-8

WriteCacheSupport: Yes                 WriteCache: Enabled

RLACacheSupport: Yes                   RLACache: Enabled

SMARTFeatureSetSupport: Yes

SMARTSelfTestSetSupport: Yes           SMARTErrorLoggingSupport: Yes

CmdQueuingSupport: NCQ                 CmdQueuing: Enabled

CmdQueueDepth: 32                      MediumErrorThreshold: 64

Errors: 0                              NonRWErrors: 0

ReadErrors: 0                          WriteErrors: 0

PowerSavingStatus: Full Power          TemperaturePollingInterval: 3 minutes

DriveTemperature: 37C/98F              ReferenceDriveTemperature: N/A

Flags: N/A                             LastUnconfiguredFragement: N/A

PhysicalSectorSize: 4KB

 

-------------------------------------------------------------------------------

PdId: 4

OperationalStatus: OK

Alias: 

PhysicalCapacity: 3TB                  ConfigurableCapacity: 3TB

UsedCapacity: 3TB                      LogicalBlockSize: 512Bytes

ConfigStatus: Array0 No.3              Location: Encl1 Slot4

ModelNo: TOSHIBA DT01ACA3

SerialNo: 68JUM8YAS                    FirmwareVersion: MX6OABB0

DriveInterface: SATA 6Gb/s             Protocol: ATA/ATAPI-8

WriteCacheSupport: Yes                 WriteCache: Enabled

RLACacheSupport: Yes                   RLACache: Enabled

SMARTFeatureSetSupport: Yes

SMARTSelfTestSetSupport: Yes           SMARTErrorLoggingSupport: Yes

CmdQueuingSupport: NCQ                 CmdQueuing: Enabled

CmdQueueDepth: 32                      MediumErrorThreshold: 64

Errors: 0                              NonRWErrors: 0

ReadErrors: 0                          WriteErrors: 0

PowerSavingStatus: Full Power          TemperaturePollingInterval: 3 minutes

DriveTemperature: 37C/98F              ReferenceDriveTemperature: N/A

 

Flags: N/A                             LastUnconfiguredFragement: N/A

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Pegasus3 Clicking sound > Device Status: Great > Drive failure
S A posted this 15 September 2023 - Last edited 15 September 2023

Hi S A,

Can you open the CLI and run these command and paste the results in a reply?

phydrv

phydrv -v

To open the CLI, open a terminal, enter promiseutil and hit the enter key.

 

cliib> phydrv

===============================================================================

PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     

===============================================================================

1    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot1   OK        Array0 No.0      

2    ST3000DM001- SATA HDD  3TB       Encl1 Slot2   OK        PassThru         

3    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot3   OK        Array0 No.2      

4    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot4   OK        Array0 No.3  

 

 

 

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