Searching: SANLink3 T1 - 55 Results Found

SuperTrak Replacing a disk in a degraded array (logical drive OK)
Adam Reece posted this 09 November 2024 - Last edited 09 November 2024

Hello :)

Suddenly today there as an issue with a disk in an array. It appears as dead.

The array appears as degraded, but logical drive (RAID 5) is OK.

This has happened before, and I've just swapped in another empty hard disk without issue. However this time for some reason the new disk is just appearing as unconfigured without becoming part of an array.

The unusual aspect is that the logical drive is still appearing as OK instead of degraded. It's like the controller hasn't fully worked out that there's a problem.

What can I do to add the unconfigured drive to the degraded array? Commands `rebuild`, `migrate`, and `transit` don't seem to allow this. I'd quite like this to get done quickly as I don't like that one of the other disks is in PFA status, I want to replace that one manually too.

 

`phydrv` output:

===============================================================================
PdId Model Type Capacity Location OpStatus ConfigStatus
===============================================================================
1 ST1000DM005 SATA HDD 931.32GB Encl1 Slot1 OK Ary0 SeqNo0
2 SAMSUNG HD10 SATA HDD 931.32GB Encl1 Slot2 PFA Ary0 SeqNo1
3 SAMSUNG HD10 SATA HDD 931.32GB Encl1 Slot3 OK Ary0 SeqNo2
4 WDC WD2002FF SATA HDD 1.82TB Encl1 Slot4 OK Unconfigured

 `array -v` output:

-------------------------------------------------------------------------------
DaId: 0
OperationalStatus: Degraded, PFA
Alias: Primary
PhysicalCapacity: 3.64TB               ConfigurableCapacity: 3.64TB
FreeCapacity: 0Byte                    MaxContiguousCapacity: 0Byte
AvailableRAIDLevels: 0 5 6 10 1E
PDM: Enabled                           MediaPatrol: Enabled
NumberOfPhysicalDrives: 4              NumberOfLogicalDrives: 1
NumberOfDedicatedSpares: 0

Physical Drives in the Array:
===============================================================================
SeqNo PdId CfgCapacity FreeCapacity OpStatus
===============================================================================
0     1    931.32GB    2.57MB       OK
1     2    931.32GB    2.57MB       OK, PFA
2     3    931.32GB    2.57MB       OK
3     4    931.32GB    2.57MB       Dead, Not usable

Logical Drives in the Array:
===============================================================================
LdId Alias          RAIDLevel Capacity  OpStatus
===============================================================================
0    Primary        RAID5     2.73TB    OK

Available Spares to the Array:
===============================================================================
Id  OpStatus  PdId CfgCapacity Revertible Type      DedicatedToArray
===============================================================================
No spare drive available in the array

`logdrv -v` output:

-------------------------------------------------------------------------------
LdId: 0
ArrayId: 0                             SYNCed: Yes
OperationalStatus: OK
Alias: Primary
SerialNo: 00000000000000000000000018E3FFA831670258
WWN: 2204-0001-55f2-984d               PreferredCtrlId: N/A
RAIDLevel: RAID5                       StripeSize: 64KB
Capacity: 2.73TB                       PhysicalCapacity: 3.64TB
ReadPolicy: ReadCache                  WritePolicy: WriteThru
CurrentWritePolicy: WriteThru
NumOfUsedPD: 4                         NumOfAxles: 1
SectorSize: 512Bytes                   RAID5&6Algorithm: right asymmetric (4)
TolerableNumOfDeadDrivesPerAxle: 1     ParityPace: N/A
CodecScheme: N/A

 

Thanks,

Adam

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VTrak Other VTrak M500i All drives marked STALE
Homer Ajax posted this 02 November 2024

The array was last online in Sep working fine no major problems.  It was powered down gracefully through CLU.

When it was powered back up, all the logical configuration was gone and physical drives were all marked as Stale config.  No events were recorded in the NVRAM or RAM to explain this.

The drives have all the array data, I have two encrlosures and can move arrays by simply moving drives. Thus I suspect I just need to clear something in the chassis.  Unfortunately I followed a misleading guide and Cleared StaleConfig on one drive which simply wiped it's data.

There was only 1 logical drive with a 14 drive RAID50 and a hot spare.

I would really appreciate help or a CLI guide with instructions, this array was used to store old data that might be important in the future.

Thank you,

Homer

 

TECH data

===============================================================================

PdId Model        Type  CfgCapacity Location       OpStatus   ConfigStatus     

===============================================================================

1    Hitachi HDS7 SATA  931.32GB    Encl1 Slot1    Stale      StaleConfig      

2    Hitachi HDS7 SATA  931.32GB    Encl1 Slot2    Stale      StaleConfig      

3    Hitachi HDS7 SATA  931.32GB    Encl1 Slot3    Stale      StaleConfig      

4    Hitachi HDS7 SATA  931.32GB    Encl1 Slot4    Stale      StaleConfig      

5    Hitachi HDS7 SATA  931.32GB    Encl1 Slot5    Stale      StaleConfig      

6    Hitachi HDS7 SATA  931.32GB    Encl1 Slot6    Stale      StaleConfig      

7    Hitachi HDS7 SATA  931.32GB    Encl1 Slot7    Stale      StaleConfig      

8    Hitachi HDS7 SATA  931.32GB    Encl1 Slot8    Stale      StaleConfig      

9    Hitachi HDS7 SATA  931.32GB    Encl1 Slot9    Stale      StaleConfig      

10   Hitachi HDS7 SATA  931.32GB    Encl1 Slot10   Stale      StaleConfig      

11   Hitachi HDS7 SATA  931.32GB    Encl1 Slot11   Stale      StaleConfig      

12   Hitachi HDS7 SATA  931.32GB    Encl1 Slot12   Stale      StaleConfig      

13   Hitachi HDS7 SATA  931.32GB    Encl1 Slot13   Stale      StaleConfig      

14   Hitachi HDS7 SATA  931.32GB    Encl1 Slot14   Stale      StaleConfig      

15   Hitachi HDS7 SATA  931.32GB    Encl1 Slot15   OK         Unconfigured    

 

==============================================================================

LdId Alias       OpStatus    Capacity  Stripe RAID    CachePolicy     SYNCed

==============================================================================

 

There are not any logical drives.

 

 

 

 BootLoaderVersion     : 2.02.0000.00   BootLoaderBuildDate   : Mar 3, 2011

 FirmwareVersion       : 2.39.0000.00   FirmwareBuildDate     : Mar 3, 2011

 SoftwareVersion       : 2.39.0000.00   SoftwareBuildDate     : Mar 3, 2011

 

3190  Ctrl 1         Info     Sep 20, 2024 21:00:34 The system is started

3191  Fan 1 Enc 1    Minor    Sep 20, 2024 21:00:50 PSU fan is malfunctioning

3192  Port 1 Ctrl 1  Info     Sep 20, 2024 21:01:25 Host interface link is up

3193  Port 2 Ctrl 1  Info     Sep 20, 2024 21:01:26 Host interface link is up

3194  Ctrl 1         Info     Nov 1, 2024 16:31:28  The system is started

3195  Port 1 Ctrl 1  Info     Nov 1, 2024 16:32:50  Host interface link is up

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