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Thunderboltâ„¢ Pegasus Family Drive offline after power down
nick pomf posted this 16 April 2016 - Last edited 16 April 2016

Thanks for the reply, but I'm not sure you understand.  I swapped the disks in bays 3 & 4 as you suggested to see if there was a problem with one of the bays.  Now the 2nd blue light isn't coming on for either drive.  I've put them back again, and the phydrv command is showing this still:

 

cliib> phydrv

===============================================================================

PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     

===============================================================================

1    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot1   OK        Array0 No.0      

2    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot2   OK        Array0 No.1      

3    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot3   OK        Array0 No.2      

 

Lost Physical Drives

===============================================================================

PdId Model              PhyCapacity Location       OpStatus   ConfigStatus     

===============================================================================

 

4    ATA                0Byte       Unknown        Missing    Array0 No.3  

I've now repaced the drive in bay 4 with a new one.  Is there a good example online that shows how to rebuild the array?  I can't click 'rebuild' as the button isn't enabled:

 

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Thunderboltâ„¢ Pegasus Family Drive offline after power down
nick pomf posted this 13 April 2016

One of the drives in my Promise Pegasus hasn't come back after a power down.  This has happened to me before and its infuriating.  In the past I've used the command line utility to bring it back online but this time its not working:

cliib> phydrv

===============================================================================

PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     

===============================================================================

1    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot1   OK        Array0 No.0      

2    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot2   OK        Array0 No.1      

3    Hitachi HDS7 SATA HDD  1TB       Encl1 Slot3   OK        Array0 No.2      

 

Lost Physical Drives

===============================================================================

PdId Model              PhyCapacity Location       OpStatus   ConfigStatus     

===============================================================================

4    ATA                0Byte       Unknown        Missing    Array0 No.3      

 

cliib> phydrv -a online -p 4

 

Error (0x49841602): invalid physical drive id in data buffer

 

Any ideas what to do?

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