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Thunderboltâ„¢ Pegasus Family Pegasus R3
Venkatachalam Settu posted this 07 January 2017

Hi Mark,

Thank you for choosing Promise Technologies, Inc. for your storage needs. The Pegasus3 uses Tunderbolt3 Link with data bandwidth up to 2,750MB/sec.

Please find the Pegasus3 Performance details.

Thank you.

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Thunderboltâ„¢ Pegasus Family Pegasus R8 replaced bad drive and the rebuild process not working.
P B posted this 28 November 2016

Hi Kevin,

You can manually rebuild the missing sequence to the new unconfigured drive.

1. Open the terminal and type promiseutil
2. In the cliib> type phydrv
3. Identify which sequence of the array is missing
If you have one array and one logical drive configured, you should have a total of 8 sequences counting from 0.

Here is an example:

cliib> phydrv

===============================================================================

PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     

===============================================================================

1    HGST HDN7240 SATA HDD  4TB       Encl1 Slot1   OK        Array0 No.0      

2    HGST HDN7240 SATA HDD  4TB       Encl1 Slot2   OK        Array0 No.1      

3    HGST HDN7240 SATA HDD  4TB       Encl1 Slot3   OK        Array0 No.2      

4    HGST HDN7240 SATA HDD  4TB       Encl1 Slot4   OK        Array0 No.3      

5    HGST HDN7240 SATA HDD  4TB       Encl1 Slot5   OK        Array0 No.4      

6    HGST HDN7240 SATA HDD  4TB       Encl1 Slot6   OK        Array0 No.5      

7    HGST HDN7240 SATA HDD  4TB       Encl1 Slot7   OK        Array0 No.6      

8    HGST HDN7240 SATA HDD  4TB       Encl1 Slot8   OK        Array0 No.7  

4. Once you've identified the sequence of the array that is missing, enter the following command:

rb -a start -d(x) -s(x) -p(x)
-d(x) = The Disk Array ID
-s(x) = The sequence number in the array
-p(x) = The Physical Drive ID that you will rebuild the missing sequence to.

For more information on the rb command, type rb -h

To see the status of the rebuild:

You can type rb in the cliib.

[Example]

For example, lets say you inserted a new drive on slot 8:

cliib> phydrv

===============================================================================

PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     

===============================================================================

1    HGST HDN7240 SATA HDD  4TB       Encl1 Slot1   OK        Array0 No.0      

2    HGST HDN7240 SATA HDD  4TB       Encl1 Slot2   OK        Array0 No.1      

3    HGST HDN7240 SATA HDD  4TB       Encl1 Slot3   OK        Array0 No.2      

4    HGST HDN7240 SATA HDD  4TB       Encl1 Slot4   OK        Array0 No.3      

5    HGST HDN7240 SATA HDD  4TB       Encl1 Slot5   OK        Array0 No.4      

6    HGST HDN7240 SATA HDD  4TB       Encl1 Slot6   OK        Array0 No.5      

7    HGST HDN7240 SATA HDD  4TB       Encl1 Slot7   OK        Array0 No.6      

8    HGST HDN7240 SATA HDD  4TB       Encl1 Slot8   OK        Unconfigured 

In the example above, we see that PdId 8 is Unconfigured and sequence 7 is missing from Array 0.

In order to manually rebuild the sequence to the new Unconfigured drive, we will use the following command:

rb -a start -d0 -s7 -p8

If you need further assistance, please open a case at https://support.promise.com

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