VESS A Family Discussions

Instructions for recovering webpam login account password

2025-11-28T04:35:38.6730000

Hi Team

I forgot the webpam login password of the Vess A6600 device. Please guide me to retrieve this login password.

Many thanks

TRANSLATE with x English TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back

How to configure notification email

2025-09-18T09:14:28.6270000

Dear team

I am trying to set up an email notification on Vess A3340PD devices but failed. Please guide me to do this.

Thanks you

Convert 1840i to 1840f

2018-06-01T17:38:09.6670000

I did call support to check on this and am waiting on feedback but figured I'd try here too to see if anyone else has done this or knows off the top of their head if it would work.

It *appears* that you can simply replace the controller in an 1840i with the controller from an 1840f and it would work.

Has anyone tried this?

Google was no help, sadly. I didn't even find any luck with tracking down a used controller. I found that odd. Perhaps I need the correct part number? Most I've seen all start with VRxxxxxxx but one doc from Promise says its supposed ot be F29R14F20000000. That does not match up. It only gets 3 hits in Google. Anyone know the correct part number?

Thanks,
Steffan

VessRAID 1830i SMB Config

2018-03-15T03:19:04.0130000

Hi,

I am trying to counfigure our Vess 1830i to provide SMB file sharing to a mac server running time machine backups.

The data sheet says the unit can do SMB/CIFS, but there is no mention in the manual. We are also running arrays as SAN drives for a windows box, I have a different array for the mac share...

Can this be done?

Kind Regards,

Chris

VessRAID 1830i

2018-02-25T08:18:52.7800000

Hi,

Anyone got any ideas for hoe I can get on the two VessRAID 1830i and am having trouble getting onto the web interface to reconfigure.

I have performed the factory reset (so if it should get 192.168.0.1 on the management port) No luck

I have reflashed the firmware using USB (performed successfully I believe)

I do not have the serial cable as they were second hand.

All lights on each unit are showing green and everything seems OK (except I cant get on the management interface.

Any help is greatly appreciated.

Cheers

VESS 1820I

2017-10-31T11:03:15.7800000

проблема подключения через WebPAM PROe ответ менеджмент сервис не может быть прочитан;

проблема настройки NAS ошибка файловой системы!

Вопрос где взять файл инсталяционной прошивки Массива и как его перепрошить???

EOL Models - 1740i

2017-06-23T07:09:43.3630000

Hi !

i want to confirm details for EOL models on how long will Promise support such models?

Do we have document to support this?

Arabic	Hebrew	Polish
Bulgarian	Hindi	Portuguese
Catalan	Hmong Daw	Romanian
Chinese Simplified	Hungarian	Russian
Chinese Traditional	Indonesian	Slovak
Czech	Italian	Slovenian
Danish	Japanese	Spanish
Dutch	Klingon	Swedish
English	Korean	Thai
Estonian	Latvian	Turkish
Finnish	Lithuanian	Ukrainian
French	Malay	Urdu
German	Maltese	Vietnamese
Greek	Norwegian	Welsh
Haitian Creole	Persian