SANLink2 Discussions

SanLink3 N1 direct to another SanLink3 N1

2018-06-15T11:19:55.9270000

This is a new setup in workshop, will this work?

Mac Mini to 1st R8, 1st R8 connected to 2nd R8 via SanLink3 N1 and a dedicated LAN cable.

Problem we have is the 2nd R8 just doesn't power up via the SanLink3.

The plan was that the 2nd R8 would be a RAID1 duplicate of the 1st R8.

Tandberg NEO LTO7 Compatibility

2018-05-03T09:17:17.2730000

In the face of emerging LTO8 and our own aging LTO5, connected through a TB Sanlink2 FC 8GB, we were able to get a NEO LTO7. The compatibility page for the SanLink2 from Oct. 2016 states the LTO6 and no changes have been made since. I am kind of struggling to get the proper transceivers as the list is not very long to begin with and again, it's on Oct. 2016 level. Is there an update to the receiver compatibility list or a beta driver or even a plan to cover Neo LTO7?

Help would be highly appreciated

SANLink2 10G Base-T stopped working after upgrading to macos high sierra 10.13.3

2018-01-25T09:42:21.9600000

After the last OS update to 10.13.3, the device stopped working (both with DHCP and manual config). The behavior is exactly the same when I needed to upgrade the driver to v1.8.2.

Any clue?

Thanks,

Alessandro

sanlink2 10gb base-t

2018-04-13T20:38:34.8300000

have a macpro with high sierra, sanlink2 drivers are installed, but the sanlink2 device is not creating the ethernet interfaces in the network control panel, in the sanlink utility don not appear, in the system report appers as conected

Sanlink2 10G Base-T

2017-02-09T18:40:04.2630000

Connected my SANLink2 10G Base-T to a new Mac Mini. Everytime I restart my Mac Mini server it loses the connection with my switch and I have to manually disconnect the power. After reconnecting the power supply it starts to negotiate and build up the connection again it works. Is this normal behavior?

Not quite sure where to start troubleshooting.

See attached image when connection is working on both channels.

Does SANLink2 10GBase-T works with other 10Gbps switches

2018-03-21T16:52:58.0070000

Hi,

I would like to know if SANLink2 10GBase-T works with all 10Gbps switches? Or is it strictly compatible with Ethernet Switches mentioned in the Compatibility List?

Thank you for your help!

Baptiste

Slow 10Gbe connection to Synology NAS

2017-12-21T19:00:34.9070000

I already chatted with Synology support and they said that I had to check with Promise to see if my settings are incorrect.

I have a Synology 1817+ with 10Gbe PCIe controller installed with a 10Gbe cable going into the SANLink2 10G SFP+, which then has a TB2 cable going into my Pegasus2 R8 (which is also connected to my R6), and another TB2 cable going into my iMac (13,2: late 2012 27"). I'm only getting between 50-100MB/s transferring from the Pegasus2 R8 to my NAS which is 1Gb speeds, not 10Gb so I'm wondering if there's a setting incorrect in my SANLink2 setup or on my iMac.

Am I missing something that's preventing my speeds from increasing?

Driver: 1.8.2

No connection to SANLink2 with new iMac Pro and Thunderbolt adapter

2018-03-06T21:49:30.4230000

I have installed the SANLink2 10BaseT on a new iMac Pro using the Thunderbolt 3 to Thunderbolt 2 adapter.

The SANLink has worked for years on my last computer but is not working on this one. I have updated the drivers to the most recent drivers available and still no connection.

SANLink2 16G FC SFP+ SMF 1310nm Optics?

2018-03-20T14:52:24.0030000

Can the SANLink2 support 16G FC SFP+ SMF 1310nm optics?

SANLink2 with Mac OS 10.13

2018-02-28T17:13:57.5530000

Is the SANLink 2, model F2102, compatible with Mac OS 10.13, High Sierra? Thanks for your help.

Sanlink3 T1 not recognized when directly connected to laptop Dell 7720 [SOLVED]

2018-02-05T13:06:09.5300000

I have used SanLink3 T1 with my laptop Dell Precision 7720 earlier and managed to get it work directly connected with laptop.

Few days ago i did a fresh installation of Win10.1709, and i did not know what i did wrong, SanLink3 won't be detected as TB3 device when connected to laptop, it shows something USB-C device, not working at all. I have to use TB16 Thunderbolt3 Dock to connect to laptop, then connect SanLink3 to TB16 then only it will be detected and work properly.

Any advice or workabout for this? Thanks.

No Internet Connectivity after High Sierra Upgrade

2018-01-12T14:51:37.7770000

Upgraded a Mac Pro to High Sierra and now the internet connection through my sanlink2 isn't working. Any ideas on where to even begin?

SANLink3 T1 works with normal switch?

2017-12-21T07:46:38.3600000

Hi, the SANLink3 T1 is nBase-T, will it work with normal 10GBE switch and get max speed?

Thanks

SANLink2 10G BaseT/10G SFP+ Mac 1.8.2 / Not showing up in utility nor network prefs. (OSX10.13)

2017-10-10T12:43:09.9500000

No mather what we do, we can't get this up and running.

Doesn't show up as a network adapter in System Preferences, doesn't show up in Sanlink Utility.

Although the device shows up in System Info as a Thunderbolt bus (see attached picture).

Am I using the correct version? Mac OSx High Sierra (10.13) - Driver 1.8.2

Mac Pro (Late 2013) / 3,5 GHz 6-Core Intel Xeon E5 / 16 GB 1866 MHz DDR3

Regards, Karel

Sanlink 2

2017-11-28T17:34:57.8030000

Hi there,

I just updated a few of our edit suite iMacs to HIgh Sierra and we aren't connected to any of our servers anymore, (NAS servers), they just aren't showing up,

But the servers are still working fine on our Macbooks,

Any advice/help would be amazing!!

thank you!

Angus

SanLink2 8GFC driver no-go with 10.13

2017-09-27T00:21:33.5470000

We have a Vtrak system connected to the cylinder MacPro via SanLink, and after doing this update the drives do not mount. We also have the 10G unit which the new driver fixed.

I don't know if it is the 8G driver, but the system complained that it prevented a Promise extension from loading. If I go to the Security panel there's a button that says "Allow" but pressing it does nothing, the pane locked or unlocked.

SANLink2 10G SFP Compatibility with Cisco switch

2017-10-09T14:56:34.1970000

I was wondering if anyone knows a 10G Ethernet transceiver which would be compatiable with both the SANLink2 10G SFP and a Cisco 10GbE switch. I've looked at the compatability matrix, which doesn't seem to include all of the compatiable transceivers. Also, am I correct in my belief that the transceivers need to match on both ends (at the SANLink and the Cisco switch)? I'm much more experienced with FC than with 10GbE and I've had speed issues with mismatched transceivers in the past (even though they were the same speed and specs). Thanks!

10.13 GM no TCP/IP, disabling VT-d doesn't work

2017-09-16T17:02:06.9830000

Another user here with Sanlink2 not working under High Sierra 10.13 GM.

Opened a support ticket and was given the VT-d solution, which has no effect.

SanLink 2 Os X10.13 beta no DHCP address

2017-06-12T01:02:36.5270000

SanLink 2 Thunderbolt 10gb Network interface unit no longer works (detected but no DHCP address received and manual configuration does not achieve network connectivity)

Sanlink 2 SFP+ kext fails to load

2017-07-26T21:40:00.1730000

Using the High Sierra beta versions 1,2,3 causes the SanLink2-10GE kext to fail when loading. I believe this is related to your code signing certificate with Apple. Can you look into getting this fixed?

Here is the error:

~~~~~~~~~~~~~~~~~~~~~

sudo kextutil /System/Library/Extensions/SANLink2-10GE.kext

Kext rejected due to insecure location: <OSKext 0x7fc93ad0f3f0 [0x109a6e260]> { URL = "file:///Library/Extensions/SANLink2-10GE.kext/", ID = "com.promise.driver.SANLink2-10GE" }

Untrusted kexts are not allowed

Kext with invalid signature (-67030) denied: /Library/StagedExtensions/System/Library/Extensions/BF39F3A7-9484-46B6-B530-D32D49A29227.kext

Bundle (/System/Library/Extensions/SANLink2-10GE.kext) failed to validate, deleting: /Library/StagedExtensions/System/Library/Extensions/BF39F3A7-9484-46B6-B530-D32D49A29227.kext

Unable to stage kext (/System/Library/Extensions/SANLink2-10GE.kext) to secure location.

Kext failed to stage properly: /System/Library/Extensions/SANLink2-10GE.kext:

Untrusted kexts are not allowed

Kext rejected due to invalid signature: <OSKext 0x7fc93ad487f0 [0x109a6e260]> { URL =

"file:///System/Library/Extensions/SANLink2-10GE.kext/", ID = "com.promise.driver.SANLink2-10GE" }

Code Signing Failure: code signature is invalid

Warnings:

Personality CFBundleIdentifier names a kext that is not loadable (run kextutil(8) on it with -nt for more information):

'com.promise.driver.SANLink2-10GE' -> 'file:///Library/Extensions/SANLink2-10GE.kext/'

Diagnostics for /System/Library/Extensions/SANLink2-10GE.kext:

Warnings:

Personality CFBundleIdentifier names a kext that is not loadable (run kextutil(8) on it with -nt for more information):

'com.promise.driver.SANLink2-10GE' -> 'file:///Library/Extensions/SANLink2-10GE.kext/'

Make Pegasus R4 accessible in the network using Sanlink 2

2017-07-26T12:27:48.1700000

Hello all:

Pegasus2 R4 can be shown as Network Volume whith the using of Sanlink 2 10GB SFP+? Is it visible on the network or its only for thunderbolt protocol?

Many thanks

Fernando Peixoto

SANLink2 8G FC Compatibility

2017-03-17T15:52:34.1200000

Hello,

We currently have a VTrak E610fs s/n M42H11913500096 directly connected to an xserve 3,1 Early 2009 via a LSILogic, LSI7404EP, Firmware 1.3.23.0, EFI 1.05.06.00 card. The xserve is running OS X 10.11.6. Everything is working fine in this setup.

What we want to do is upgrade the xserve to a MacPro 6,1 (Late 2013) and use a SANLink2 8G FC to connect the VTrak to the MacPro. According to the compatibility document for the SANLink2 there seems to be some compatibility limitations.

The compatibility document for the SANLink2 states that for a VTrak Ex10 E610f you need firmware 10.13.2270.02. The firmware on our VTrak is 10.06.2270.00 for Mac for both controllers. I've looked in the downloads section and this seems to be the highest virmware version that the Vtrak will go for Mac.

Will the SANLink2 8G FC work with a VTrak Ex10 E610f with firmware 10.06.2270.00 for Mac?

Thanks

Dean

SANLink2 8G Compatibility sheet

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4273

SanLink2 not compatible with iMac17,1?

2017-01-29T22:48:54.4230000

Hi all,

I recently upgraded my iMac from El Capitan to Sierra. When I did the OS upgrade it changed the model identifiier of my Mac to 17,1. I just downloaded the compatibility list from promise and it shows 15,1 being the only compatible iMac for this device. Does anyone know a work around? Thanks.

Fix for slow SMB access (smb security problem) with Mac OS X ( Vess R2600tiD and Sanlink2 10G )

2016-06-06T08:33:46.5230000

Open this file: com.apple.smb.server.plist
Location: /Library/Preferences/SystemConfiguration/com.apple.smb.server.plist
Open the file with TextWrangler. (Free download at: http://www.barebones.com/support/textwrangler/updates.html)

Add this to the file:
<key>SigningEnabled</key>
    <false/>
    <key>SigningRequired</key>
    <false/>

Restart the machine.
Hope this is helpful.

SANLink2 Not showing in SANLInk app or Prefs/Network

2016-05-20T13:07:56.8530000

I can see it on the Thunderbolt bus, but not via the SANlink Utility or in the Network prefpane. OS version is El Capitan 10.11.4.

SANLink2 SFP+ not recognised by MacPro 6,1 (2013)

2016-10-21T13:46:00.2070000

Starting this thread in case additional support can be provided>

This seems to be a common issue with the SANLink2 SFP+, where the Promise Utility running on a new style MacPro 6,1 (2013) is unable to recognise the SANLink2 device.

I've downloaded the firmware v2.0.4 a half dozen times now, and re-installed, re-booted, and its the same issue. Utility doesn't see anything, but the Apple system tree can the SANLink2, and the System Preferences -> Network can see it (though requires manual configuration). Despite this it not possible to ping anything on the other side of the SANLink2 or upload / download data. I've also tried the Thunderbolt cable in all 6 of the Mac's Thunderport2 ports, and have tried the other end in both Thunderport ports on the SANLink2 - but the Utility conitnues to sit there empty!!!

Needing help now, as starting to wonder why I have spent £600 on a useless piece of kit !!!

Thanks in advance for any ideas or tips,

Jonathan

Can SANLink connect to VMWare ESXi ?

2016-10-19T09:14:41.4130000

I like to ESXi on a new Mac Pro and connect it to a Qnap Nas with 10GB.

My question is : will ESXi reconnize the 10GB from SANLink2 ?

Anyone has experience with this kind of installation ?

Thank

Hangs, slowdowns on Mac OS X 10.11

2016-07-19T12:43:10.9330000

Hi all
we've this big issue and we've a suspect is caused by something related to the Sanlink2 adapter (or maybe the driver itself). Our network consists of 10 Macpro, with 8 configured with sanlink2 adapters (eth version), linked to a NETGEAR XS708E switch and a Synology NAS RS3614xs+. The problems are random slowdowns and hangs during read/write operations (from client to mounted remote volumes). In this situation the TX rate drops from normal 10 Gb speed to 512 Kb/s! This strange problem is not reproducible and normally happens while we save files from Photoshop or Indesign; the saving process slowdowns dramatically and sometimes we've waiting several minutes before it ends normally. We've verified both destination routes and devices (the Synology with its network adapter and the Netgear switch)... both are OK and are running without any visible problem. Server logs are OK.
When the first slowdown succeded, all transfers from/to server are slowed as well: during this hangs is virtually impossible to copy a file using Finder, and the normal navigation on the remote volume is strongly compromised... The only way to fix it is to disable/enable the Sandisk2 device on Network Control Panel (client side). Note that this fix is only a temporary workaround because the random hangs are still presents and possibles. Note also that this issue isn't size-related and can trigger with small or big files, without any differences.
It can be a driver problem? We've 7 Macpro with El Capitan and 1 with Yosemite. All clients are running the latest version of Sanlink2 driver.
We've some wireshark logs if needed (taken during one of these hangs).
What can we do to fix it? Is there any experience about similar issues?
Thank you.